Return and Refund Policy at Ceemekids.com
Customer satisfaction is very important to us. If you are not satisfied with any of our products please return it to us in its original condition with any tags still attached, within 21 days of invoice, along with the reason for the return and we will gladly exchange the product . Please note value pack returns are accepted, however the full pack must be returned. Individual items within a pack will not be accepted for refund.
It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. We recommend that you use "Registered Post" - this requires a signature for proof of delivery and will ensure that it does not get lost in the mail.
All returned products must be:
* Unused, unopened and in original condition * Undamaged * Returned within 14 days of invoice * In a saleable condition upon return
Sorry, we do not refund original shipping charges on returns. Return shipping charges are the customer's responsibility, unless we made an error and shipped the incorrect product
Please allow up to 14 days for refunds to be processed upon our receipt of goods.
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